To our Valued Clients and Patients
Many of our clients of called and asked how they and their furry family may be affected and how it will affect the treatment of their pets in an emergency. To ease your minds, the 16th Avenue Animal Hospital is still open and seeing pets with essential needs. We will be happy to answer any questions you might have.
Is the clinic still open?
Yes, we are currently open with staff available with slightly altered availability. 10am-6pm Monday to Friday and 10am-4pm on the Saturday and Sunday.
However we are trying to limit points of contact to preserve the health of our doctors and staff. For that reason we have implemented Curbside Treatment Protocol to limit exposure.
- Our protocols are being reviewed every two weeks as news updates and progresses.
- We are only booking appointments essential to the health and well being of pets. We ask that non essential services will be delayed.
- There is currently restricted access to the clinic. While we are open, the doors will be locked and no client is allowed inside. Please knock or call 905-554-7210 and our staff will assist your needs.
- We will not accept walk-in clients at this time. Please call to schedule an appointment.
- Our appoints are spaced further apart, meaning fewer slots are available.
- Food and medication pick up will be done over the phone with payment provided by credit card over the phone.
- Ticks are still out in force and we encourage you to keep up to date with tick and flea prevention.
Will my pets be affected by Covid-19?
The scientific community is still trying to answer that question but evidence suggests that although contamination is possible there have been no reported cases of pet-to-human or human-to-pet infections. Early research shows that cats and ferrets may be susceptible to the disease.
However because the Covid-19 infection is spread through bodily fluids such as saliva and mucus drops through coughing or sneezing on a surface it is possible that the virus may cling to pet fur and we recommend precautions such as washing hands after touching, and keeping hygienic practices such as regular grooming and washing of pet bowls, bedding and toys.
09 April 2020